Concept mockup only. This hub organizes Ambulance IT resources and support in one place. It does not replace corporate or clinical systems-only centralizes access, guidance, reporting, and communication. Intended for internal hosting and HMC account login (SSO).
Signed in as: yniwashi@hamad.qa • Yazan Niwashi

Home Portal (Ambulance Staff)

Quick access to corporate links, Guides, videos, announcements, and IT support during shift.

System Status: All operational

Quick Access Tiles

Click a tile to preview a feature panel (demo only).

🚀 New staff (Get started)

Guided pathway for MDT / ePCR Toughpad basics, orientation videos, and readiness checklists.

Guides + Videos

MDT & ePCR Toughpad login, syncing, and escalation reminders.

Equipment checklist

LP15, ventilator, syringe pump, connectivity, and accessories.

Vehicle checklist

Hub readiness: power, chargers, mounts, spares, connectivity.

📘 Guides (Latest)

Download-only access to the most recent manuals (CPG, SOP, CPM) straight from IT Delivery.

CPG (Latest)

Clinical Practice Guidelines.

SOP (Latest)

Standard Operating Procedures.

CPM (Latest)

Clinical Practice Manual.

🎥 Training & Video Library

Return to short operational + clinical refresher clips at any time during a shift.

How to submit an OVA

Step-by-step RLDatix walkthrough.

MDT & ePCR basics

Login, connectivity, sync checkpoints.

LP15 refresher

Common workflows + readiness steps.

Equipment & vehicle checklists

Short reminder clips for shift handovers.

🔗 Most Used Links

Top-requested links. The full directory remains available for everything else.

📧 HMC - Email

outlook.office365.com/mail

🌐 Oracle - Leave/Salary

ebusiness.hamad.qa

🖥 HMC Apps - Azure Portal

myapps.hamad.qa

🚨 HMC - OVA

RLDatix (rmpf-hamadqa.msappproxy.net)

📣 Recent announcements

Matches the Updates & Announcements feed shown in tabs.

New CPG 2.4 released

Airway + trauma workflows refreshed.

New SOP 4.4 available

Vehicle turnover & equipment swap guidance.

Confirm attendance via eBams

Reminder for this month’s sessions.

LUCAS device intro

Watch the short video before use.

A10 - M package extension

Usage extended until new stock arrives.

Notice

Report IT issue / request support

Single entry captures Hub, unit, device, severity, and links to OVA via API or manual RLDatix launch.

OVA linked

Demo form (no data stored). “Send report” shows how entries would be saved to the IT Hub database and associated with OVA.

OVA integration: API launches RLDatix when available; otherwise staff opens RLDatix and records the OVA number in the report.

IT Delivery Dashboard (Admin)

Operations visibility, resource governance, staff support enablement, and analytics. Demo UI mockup.

Admin mode (demo)

Summary Cards

A mix of operational + enablement KPIs (not only tickets) (demo).

Open IT issues

18
⬆︎ +3 this week (demo)

High-priority incidents

4
Escalation & monitoring (demo)

Guides last updated

7d
Content freshness (demo)

Training completion (30d)

82%
Micro-learning uptake (demo)

Operational Overview (Demo)

A neat admin panel that helps manage work proactively.

System status

SSO, ePCR, RLDatix integrations all green (demo).

Green

Change / maintenance calendar

Planned changes, maintenance windows, and coordination notes (demo).

Today

Announcements queue

Draft → scheduled → published; expiry to avoid clutter (demo).

5

Resource approvals

Guide uploads pending approval/version publish (demo).

2

Automation / workflow runs

Daily summary emails, auto-notifications, report scripts (demo).

OK

Resource Governance (Demo)

Keep Guides, training, and links consistent and up to date.

Analytics Concept Area (Demo)

Pattern detection to support monthly review, targeted training, and improvement planning (Power BI concept).

Top 5 recurring issues (this month)

Demo values: supports escalation, targeted fixes, and training topics.

SSO / Login
78
MDT connectivity
62
ePCR sync (Toughpad)
46
LP15 workflow
38
Guides access / versions
29

Hub adoption & analytics (demo)

Track whether staff are finding resources faster and reporting with better data.

Link opens • 1,240 Guide downloads • 410 Video plays • 680 Tickets raised • 95

Monthly comparison (demo)

This month vs last month trend indicators (Power BI concept).

+9%

Vendor connectivity (APIs)

Each vendor server exposes health, device status, and logs via API.

ePCR vendor

Sync heartbeat, Toughpad status, API latency, error logs.

Connected

MDT / vehicle telematics

Vehicle network, GPS, comms server feed (demo).

Monitoring

Ventilator & LP15 vendor

Device firmware alerts + log snippets for admin review.

Healthy
API feeds capture status + logs so IT Delivery sees issues early.

Recent Issues Table (Mockup)

Still available for triage, assignment, and follow-up (demo).

Date Location Unit System Issue Type Status
12 Dec 2025 Hub 2 CH03 SSO Authentication loop Investigating
11 Dec 2025 Hub 5 A1.6 MDT Connectivity drop Monitoring
11 Dec 2025 Hub 7 CH07 ePCR Sync delay Queued
10 Dec 2025 Hub 4 A1.2 LP15 Workflow issue High priority
10 Dec 2025 Hub 3 CH02 Connectivity/Sync Intermittent Wi-Fi Resolved
Admin focus: proactive operations + enablement + governance, not only ticket lists.

About this demo

Static HTML mockup for a future internal “Ambulance Service IT Delivery” hub.

Demo

Purpose

A single access point for Ambulance staff: corporate links, Guides (CPG/SOP/CPM), Training & Videos, Updates, and IT Support.

Concept

Hosting & Access

Internal HMC domain/subdomain • HMC SSO • Role-based access (staff vs IT Delivery).

Secure

Not a replacement for clinical systems

Support / information / IT operations hub to reduce scattered info and speed up troubleshooting.

Scope

Click-through demo actions

Use these buttons live to demonstrate interactivity.

Toggle between User/Admin views, click tiles to open panels.

Demo

Message